Frequently asked questions.

Gorex is an online service platform that links individuals requiring vehicle products and services with reliable vendors and Gorex Partners located in their region.

Gorex is a digital platform that facilitates the connection between customers requiring automotive products and services with qualified and trustworthy Gorex Partners located in their vicinity.

Customers have the convenience of browsing through a list of available automotive products and services, viewing pricing information, and booking appointments directly through the Gorex mobile app. On the other hand, products and Gorex Partners can create a detailed profile, list their products and services, and receive bookings and payments seamlessly through the platform.

Gorex is accessible to everyone for booking automotive products and services.

Gorex provides a diverse range of automotive products and services, related to oil & filter changes, tire services, tinting & polish, car wash, accessories and beyond both on site and at your doorstep (Gorex on-demand).

Gorex considers all the reliable and quality conscious vehicle products and Gorex Partners in KSA as a potential partner who can serve Gorex costumers.

Its simple!

- VisitGorex.ai

- Register as a Partner.

- Get approved.

- Your services and products will be presented to Gorex customers.

Gorex enables Gorex Partners to update their service offerings and pricing information on their accounts at any time.

After providing services through the Gorex platform, Gorex Partners receive direct payments from Gorex. Usually, the payment processing takes 1-2 business days after the completion of the service.

By using the Gorex mobile app, customers have access to a range of available products and services, where they can select their desired product or service, schedule an appointment on their preferred date and time, and complete payment transactions securely through the platform.

For payment, all major debit and credit cards are accepted at Gorex in Saudi Arabia.

If customers or Gorex Partners encounter any technical problems while using the platform, they can easily seek assistance from Gorex support via the website or mobile app.

In case of any difficulties related to bookings, payments, or other concerns, customers and Gorex Partners can easily get in touch with Gorex customer support through the website or mobile app.

Gorex implements a dispute resolution process to address any conflicts or grievances between customers and Gorex Partners. To initiate the process, both parties can contact Gorex customer support for assistance.

To ensure the safety and privacy of customer and service provider information, Gorex employs industry-standard encryption and security measures.